OPTIMALLY RESOLVING TECHNICAL ISSUES
During the process of using software or operating the system, it is inevitable that there will be technical errors that your team cannot resolve. Stop wasting time and effort on on solving technical errors with Luvina’s Service Desk. You can maximize your costs and time. You can focus on implementing the main activities of your business and leave the IT support to us.
SERVICES
WE DELIVER
TECHNICAL SUPPORT
Technical support is a part of the service desk function that deals
with IT-related issues. When you use our technical support service, we will help you troubleshoot and resolve specific problems with your devices or systems. We will also provide you with guidance and advice to help you avoid similar errors in the future. You can improve your work productivity, reduce costs and minimize risks associated with IT failures or downtime with our services.
WITH US
stable quality
expert.
Our certified professionals, including AWS, offer quality consultation surpassing SLA expectations.
IT help desk projects, guaranteeing responses within 24 hours.
Rest assured, while you relax, customer inquiries will be promptly addressed.
seamless communication with your customers, providing unbroken interaction.
& scalable services
our ability to form a long-term partnership with your project.
We’re prepared to scale up promptly as your needs expand.
WITH US
certified professionals, including AWS, offer quality consultation surpassing SLA expectations.
help desk projects, guaranteeing responses within 24 hours. Rest assured, while you relax, customer
inquiries will be promptly addressed.
communication with your customers, providing unbroken interaction.
ability to form a long-term partnership with your project. We’re prepared to scale up promptly as your
needs expand.
Technologies
We Use
language
/Platform
Test
computing
Technology
Analyzing
OUR PROCESS
Our software outsourcing process typically consists
of the following stages
COLLECTION
COLLECTION
A PROFESSIONAL TEAM
A PROFESSIONAL TEAM
SUPPORT
SUPPORT
Get your project done with a fixed price
regardless of how complicated is the software project management.
️Finalized pricing
️Strict deadlines
️Predictability
️Minor to no management
Utilizes the advantages of both the T&M and fixed-price pricing models
Optimize the budget without compromising on the quality of deliverables
A low-risk model for both service provider and client.
Get your project done with a fixed price regardless of how complicated is the software project management.
Finalized pricing
Strict deadlines
Predictability
Minor to no management
Utilizes the advantages of both the T&M and Fixed-price pricing models
Optimize the budget without compromising on the quality of deliverables
A low-risk model for both service provider and client.
